Jordan Harrison is a consultant, technical lead, program manager, and trainer, focused on the selection and implementation of enterprise IT solutions since Netscape was your favorite browser. Since 2005, she's focused on enterprise content management across a wide variety of frameworks, particularly Drupal. She loves figuring out how users want to be working, and designing smart, process-driven tools that make their lives better. As a Program Manager with Acquia Professional Services, she helps large enterprises bring complex Drupal applications to life, from discovery through launch. She's assisted clients in government, finance, media, retail, nonprofits, and the arts, and has a particular interest in the challenges of higher ed, having previously held IT leadership positions at Boston University and Carnegie Mellon. She lives in Pittsburgh, PA and would absolutely love to hear your use case!